67%–70%
Unreachable or During Rushes
Over half of customer food orders arrive during peak lunch and dinner rushes go unanswered because staff are busy serving customers in the dining room.
Verify via Industry StudiesNever MissAnother Customer.Order.
How much is one new order worth to your restaurant?
When hungry customers hit a busy line during peak hours, they hang up and call the restaurant down the street—cash walking straight into your competitor's register. Your Virtual Receptionist provides 24/7 coverage to take orders, answer menu questions, and book reservations automatically, paying for itself with a single saved rush hour. Take our Free Assessment below to see how much are missed calls costing your restaurant.
- Handle Multiple Customers at Once. — Your front desk can only speak to one person at a time, leading to busy signals and dropped calls during peak rushes. Your Virtual Receptionist talks to multiple customers simultaneously, ensuring every order and reservation is secured instantly.
- Eliminate Costly FAQ Interruptions. — Answering repetitive questions like "Do I need a reservation?" or "Can I book a table of four?" wastes hours of staff time. Let your Virtual Receptionist handle these instantly so your team can stay focused on serving guests in the dining room.
- 24/7 Availability That Never Misses a Beat. — 8 out of 10 people won't leave a voicemail when they hit a dead end after hours, taking their business elsewhere. Your Virtual Receptionist is always on—answering late-night inquiries and capturing revenue around the clock, exactly the same at 10 PM on a Tuesday as 7 PM on a Saturday.
Fine Dining
Ashley — For Restaurants
Ashley
Virtual Waitress for Restaurants
Experience Ashley, your restaurant's virtual waitress, by calling the number below. Pretend you're a hungry customer calling during peak dinner rush—place a take-out order, ask about menu items, and interrupt her to test how naturally she responds. Ashley handles multiple callers simultaneously so you never lose an order to a busy signal, and we believe she can deliver the same exceptional experience for yours.
Call AshleyWhat Ashley can do
- Available 24/7—including after hours, weekends, and peak lunch/dinner rushes
- Answer multiple calls at the same time so customers never hit a busy signal and ALL orders are captured instantly
- Handle routine menu FAQs and take-out orders, saving your waitresses hours of phone duty and freeing them up to better service dining-in customers
- Reduce labor costs ($1600+ per month). When you switch to using Ashley you'll save thousands
- Deliver an organized order summary and text payment links so you get paid before the kitchen starts cooking, eliminating unpaid or wasted food
Independently Verified ResearchThe Cold, Hard Numbers
The Cold, Hard Numbers
Behind Missed Inbound Calls
Verifiableresearch from reputable industry firms proves that standard voicemails and delayed responses directly cause revenue leaks.
80%
Hang Up on Voicemails
80% of hungry customers who hit an automated voicemail hang up without leaving a message and immediately dial the next restaurant.
Verify via Hospitality Benchmark$3,000 – $15,000+
Recovered Monthly Take-Out Revenue
The total amount a restaurant earns back when 100% of take-out calls are answered and no orders are lost to busy signals or voicemails.
Verify via Voice Automation DataHow It Works
Five simple steps to never miss a caller.
- 01
Call Ashley, Grace, or Pearl
Dial the number and hear the experience for yourself, no setup required.
- 02
Experience a live virtual receptionist
Feel how a caller is greeted, guided, and cared for from the first hello.
- 03
Book a Discovery Call
Share what repetitive business tasks are eating your staff's time. What do you want to see improved?
- 04
We customize the system for your business
We tailor your virtual receptionist/waitress to fit your business operation.
- 05
Start capturing calls your team might otherwise miss
Every caller gets a professional experience, even when your team can't pick up.
Testimonials
Illustrative examples reflecting the experiences and outcomes commonly reported by our clients.
P' Joe
Owner/Chef "Modern Thai Cuisine"
“Since letting Ashley handle our phone lines, our lunch take-out orders have surged. We had no idea how many paying customers we were losing to busy signals until Ashley captured every single call—it's a game-changer for any restaurant looking to boost daily revenue without adding extra staff.”
Danielle Sterling
General Manager, Mastro Seafood Grill
“Our front desk team used to drown in phone traffic trying to answer menu questions and take messages during dinner service. Ashley now captures all caller inquiries and manages peak-hour volume smoothly. Our floor staff can keep 100% of their focus on the guests sitting right in front of them.”
Meet the Founder
Joe Chia
Founder, Operator & Lead Developer
Why I Built My Virtual Receptionist
I built My Virtual Receptionist after seeing how many restaurants lose sales simply because their floor staff or operators are overwhelmed. Whether it's taking multiple lunch or dinner orders at the same time, managing reservation books, answering repetitive inquiries, or handling takeout requests, busy teams often struggle to keep up with incoming calls—especially during peak hours, lunch rushes, and after hours.
When a hungry diner or prospective customer reaches a busy tone or a voicemail box, they don't wait—they immediately go back to Google or Yelp and call the next competitor on the list.
My background spans operations management, software engineering, and restaurant ownership as a trained Owner/Chef. Those experiences taught me a fundamental truth: reliable intake systems, instant communication, and efficient follow-up workflows are essential to converting hungry callers into paying customers and keeping them coming back.
My Virtual Receptionist was created to bridge this gap specifically for restaurant owners and operators. We ensure every call is handled seamlessly without adding expensive administrative overhead.
Why Restaurants Trust Us
Unlike off-the-shelf, generic software, I am personally involved in building, customizing, and continually optimizing our conversational voice models for every restaurant we serve. We break down our service into two fundamental pillars engineered to transform your operations:
Pillar 1: An Unbreakable 24/7 Safety Net
Never miss a hungry caller again. Our system picks up every inbound call instantly on Ring 1—24 hours a day, 7 days a week, 365 days a year. It answers customer FAQs, takes accurate food and table orders, and captures hot sales long before they hit voicemail or send diners to a competitor.
Pillar 2: Total Operational Efficiency
We eliminate floor distraction by automating your most repetitive front-of-house tasks. From handling multiple lunch orders at once and managing booking schedules to pulling actionable post-call summaries, we turn manual busywork into a seamless background machine.
Our Core Commitment
When you partner with us, your restaurant operations become predictable, efficient, and unstoppable.
By deploying a bulletproof virtual receptionist to handle everyday phone traffic, we help you capture more sales, increase table turns, and eliminate staff burnout. Your staff spends less time putting out fires on the phone and more time focused on high-value, guest-facing service—boosting morale across your entire floor while ensuring you never miss a single customer.
Enterprise & multi-location
Custom pricing built around your business.
Every practice, firm, and restaurant runs differently, so we build a virtual receptionist and a plan to match. Book a demo and we'll walk through your call volume, workflows, and a quote tailored to you.